SHIPPING
Our current processing time for orders is 3-5 business days
This excludes postage time.
It is our number one priority to get your order to you in a timely manner.
Once your order has been dispatched you will receive your tracking number by email. *You may need to keep an eye on your junk or spam folders*
Please note we currently only ship Australia wide
Enjoy free shipping on all orders over $80
Orders under $80 will be charged based on weight. Starting at $5.50 - $9.70 for silicone bead products, and $16.00 for our ink pots.
We try our hardest to keep shipping cost as low as possible, let's face it who likes to pay for shipping?
In doing this we keep our packing materials to a minimum, what does this mean?
We post all smaller orders out in beautiful holographic bags helping us keep your postage cost low.
When an order exceeds a certain weight (silicone bead products only) they will be sent in pretty pink boxes.
LOCAL PICK UP
Local pick up is available from Langwarrin South, Victoria.
This option can be chosen at check out.
You will receive an email regarding collection times/days once your order is ready.
RETURN & EXCHANGE POLICY
Here at Beaded by Eb we are passionate about the quality of our products and we hope you love them just as much as we love making them!
If for any unfortunate reason you believe your item is faulty please make contact within 48 hours of receiving your order.
We will do our best to come up with a solution best fitting.
Beaded by Eb will not issue refunds or exchange on any custom made items, for change of mind or product wear and tear.
All product are inspected and are made to the highest quality standard prior to sending out your order.